Withdrawal


 


Withdrawal

Start of Right of Withdrawal

If you are acting as consumer you may withdraw your order within one month without any penalty and without giving any reason. You may withdraw in written form (e.g., letter, fax, or email) or by returning the ordered goods. The period for exercise of this right of withdrawal shall begin from the day of receipt of the goods. Timely dispatch of withdrawal notification or the goods is sufficient. The withdrawal is to be directed to:

FRIDA Ventures GmbH

Mrs. Sharon Rösner
Schriftsetzerweg 21a

12355 Berlin

Tel.: +49 (0) 30 555 76 46 22
Fax: +49 (0) 30 555 76 46 29
E-Mail: info@fridaventures.de


In the case of withdrawal, we will refund the full purchase price as soon as the customer has returned the goods in their original packaging, marked with the customer's name and address, and as soon as such goods have been received. In all cases, return of the goods shall be at your risk and costs. Only if the full purchase value is above 40 EUR, we will cover your expenses. This does not apply if faulty goods are delivered or if goods are supplied which are not in accordance with their description. In such cases, we will always bear the cost of returns (in the limit of a normal postal parcel shipment). If goods are damaged or worn by the customer prior to delivery back to us, we reserve the right to deduct a reasonable cost for any depreciation in value of such goods. This sum will be set off against sum due to be returned to the customer.

The right of withdrawal shall not apply for contracts covering goods which have been specifically made to the customer's specifications or such goods as are unsuitable for return due to their condition (§312 d Abs. 4 BGB).

End of Right of Withdrawal

 

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